Energy Care Scheme
Supporting older people: Bill Carson (Chairman
of Age Sector Platform), David Strahan (General
Manager of Phoenix Supply) and Dame Joan
Harbinson (Older People's Advocate NI).
PHOENIX Supply have this month re-Iaunched their Energy Care Scheme. At the re-Iaunch David Straham (General Manager of Pheonix supply) commented: "There are extended benefits to vulnerable and older natural gas customers.’
The scheme is set up for customers, who are older (60 years of age or over), disabled (including those who are deaf or blind) or chronically sick.
The additional services available include: a free gas safety check, provision of special controls and adapters, information supplied in varied formats including Braille and specialist advice.
"Once a customer has registered for the Phoenix Energy Care Scheme we can make a note of their individual circumstances, ensuring that our service is delivered to them in an understanding and caring manner, and taking account of their individual needs."
Bill Carson, Chairman of Age Sector Platform commented, ‘there are still thousands of local older people out there who are eligible for free initiatives like The Phoenix Energy Care Scheme, We would encourage those who have not done so already to contact Phoenix gas and take advantage of the range of benefits that are on offer to help them.’
If you wish to register for the scheme, or know of a friend or family member who could benefit. call 0845 900 5253 or write to the Customer Accounts Manager, Phoenix Supply Ltd, 197 Airport Road West, BT3 9ED.
